Refund policy
Return & Replacement Policy
At Little Ones, every product is specially customized and made with love for your child. Since our products are personalized with names/designs as per your order, we do not accept returns or exchanges once the order is placed and customized.
Returns are not accepted for:
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Change of mind after delivery
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Wrong name, spelling, size, or details entered by the customer
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Minor color difference due to screen/display settings
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Product not liked after receiving
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Size issues, if the selected size was ordered by the customer
Replacement is available only if:
We will provide a replacement only in case of a genuine fault from our side, such as:
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Damaged product received
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Wrong product sent
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Printing mistake from our side
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Manufacturing defect
To request a replacement, please contact us within 24 hours of delivery with a clear unboxing video and product photos. The issue will be checked by our team, and if approved, we will arrange a replacement.
Important Note
Because every Little Ones product is custom-made, we request customers to carefully check the name, spelling, size, and order details before placing the order.
Thank you for choosing Little Ones.